BBG Global Limited Premier Consumer Rewards Program Refund Policy 1. General Refund Policy • No Refunds for Digital Products: Due to the nature of digital products, refunds will not be provided for points, rewards, or digital content once they have been purchased or redeemed. • Hardware and Physical Goods: In the event of a defective or damaged physical product, a refund or replacement may be issued at the discretion of BBG Global Limited, subject to the terms and conditions of the specific product. • Unforeseen Circumstances: In rare cases of unforeseen circumstances, such as system failures or technical difficulties, BBG Global Limited may offer refunds or credits at its sole discretion. 2. Refund Procedures To request a refund, please contact our customer support team with the following information: • Your full name • Your account number or order number • A detailed description of the issue or reason for the refund request • Proof of purchase or any relevant documentation Our customer support team will review your request and process your refund in accordance with our refund policy. 3. Refund Timeframes • Digital Products: Refunds for digital products are typically processed immediately upon approval. • Physical Goods: Refunds for physical goods may take several business days to process, depending on the payment method and shipping carrier. 4. Refund Methods Refunds will be processed using the original payment method. 5. Changes to the Refund Policy BBG Global Limited reserves the right to modify this refund policy at any time. Any changes will be posted on our website. Please note that this refund policy is subject to change and may vary depending on specific circumstances.

Refund Policy